Refund Policy

Last Updated: November 15, 2025

Your satisfaction is our top priority. If anything goes wrong with your order, we are here to help. Please review our refund and return policy below to understand how we handle refunds, exchanges, and eligibility.

1. Return & Refund Timeframe

To qualify for a refund, return requests must be submitted within 30 days of the delivery date.

Once your return is approved and your item is received and inspected, refunds will be processed within 14 business days.
If there is any unexpected delay, please contact us — we’ll ensure the issue is resolved promptly.

2. Secure Refund Transactions

All refund transactions are securely processed through PayPal or your original payment method.
For more details on payment processing, please refer to our Billing Terms and Conditions.

3. Refund Eligibility

To be eligible for a refund:

• Items must be unused, unworn, and in their original packaging.

• Tags, labels, and accessories must remain attached.

• Proof of purchase (order number or receipt) is required.

• Returned items must be sent to the return address provided by our support team.

Once we receive and inspect your return, you will receive an email notification regarding approval or denial of your refund.

Approved refunds will be issued to your original payment method within the stated processing timeframe.

4. Items Not Eligible for Refund

The following items are non-refundable:

• Sale or clearance items

• Final-sale products

• Gift cards

• Personalized or custom-made items

• Items returned with signs of use, damage, or missing original packaging

5. Exchanges

We offer exchanges only for defective or damaged items.

To begin an exchange:

1. Email us at support@shopsaveer.com

2. Provide your order number and a description or photo of the issue

3. Our team will provide instructions and the return address

4. Once inspected, we will send you a replacement item

6. Delayed or Missing Refunds

If your refund has not appeared:

1. Check your bank or PayPal account again

2. Contact your credit card company — processing times may vary

3. Contact your bank — some refunds take several business days to post

If you still haven’t received your refund after these steps, please reach out to Shop Saveer Support for assistance.

7. Return Shipping Costs

• Customers are responsible for shipping costs for returning non-defective items.

• If the product is defective or incorrect, Shop Saveer will cover the return shipping costs.

8. Incorrect or Damaged Items

If you receive an incorrect or damaged item, please contact us within 7 days of delivery.
We will replace the product at no additional cost.

9. Contact Us for Assistance

For questions about returns, refunds, or exchanges, our support team is here to help.

Shop Saveer — Houston Green Line LLC
📧 Email: support@shopsaveer.com
📍 Business Address:
1077 Park Ave W, Denver, CO 80205, United States
🕒 Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

We appreciate your trust in Shop Saveer and are committed to ensuring every customer has a smooth, secure, and stress-free shopping experience.